This Privacy Policy (“Policy”) describes the Personal Information, which We (“We”, “Us” or “Our” means Lumax DK Jain Group, including its website, and, where the context so requires, its affiliates, group companies, officers, employees and authorised service providers who process Personal Data on its behalf in accordance with this Policy and applicable laws) may collect through Our website www.lumaxworld.in (the "website"), and provides Our approach towards the collection, storage, usage, handling, and sharing of or dealing with the same in compliance with the applicable laws and regulations.
We request you (“You”, “Your” or “User” means any natural person who accesses, browses, visits, uses or submits information through the website, including prospective customers, business users, vendors, representatives of corporate entities, and any other individual whose Personal Data is processed by Us through the website) to please read the terms of this Policy carefully. By using Our website, you acknowledge that you have read and understood this Policy. Where consent is required under applicable law, such consent shall be obtained through explicit affirmative action.
Certain features or services of the website may require you to accept this Policy or provide consent as required under applicable law.
You have the right to:
Personal Information or Personal Data means any data about an individual who is identifiable by or in relation to such data, as defined under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
We have implemented security standards and processes which are in line with industry standards and the applicable law in order to ensure the protection of your information at every stage, including collection, storage, usage, processing, handling, and sharing. The said security practices and procedures are designed in alignment with international standards such as ISO 27001:2013 and relevant data protection laws as applicable, which include but are not limited to DPDP Act.
We may ask you for your personal information ("Personal Information") when you:
The Personal Information shall include the information as provided by You to Us by any of the following means:
A. Information You Provide Directly: This includes information that can be used by itself to uniquely identify, contact, or locate You as a person including Your:
B. Information Collected Automatically: As a part of using Our website, following information may be collected by the website automatically:
C. Information from Cookies and Technologies: Information is also collected through cookies and similar technologies. You can find out more about this in our Cookie Policy, which is included as part of this Policy. You can opt-out of allowing Us to collect this information by refusing access to the information. However, if You choose to opt-out and in that event, You may not be able to use certain aspects of the services or website. The Personal Information may be collected by Us directly or through Our authorised third parties
We do not knowingly collect Personal Data of children under the age of 18 without verifiable parental consent. If such data is inadvertently collected, it shall be deleted upon becoming aware.
We may use, collect, store, process, and transfer Your Personal Information in accordance with the applicable laws and regulations for a variety of purposes.
Certain processing activities such as marketing communications shall be undertaken only where You have expressly consented and may be withdrawn at any time.
The following purposes are subject to the nature of the data collected and the consent provided by You.
These may include but are not limited to:
Personal Data may be transferred outside India subject to compliance with applicable laws and restrictions notified under the DPDP Act.
Subject to applicable law, We shall be at liberty to disclose Your information or part thereof to third-party service providers, who may facilitate the providing of services on Our behalf (e.g., payment processors, hosting partners, analytics providers). These service providers will have access to Your data only to perform the tasks as stipulated by Us and are obligated not to disclose or use it for any other purpose.
All third-party processors are contractually bound to process Personal Data only on Our instructions and in compliance with applicable data protection laws.
We only process Your Personal Information when We believe it is necessary and We have a legal basis to do so under the applicable laws. The legal basis may vary based on the law applicable and includes but is not limited to:
We have implemented appropriate and reasonable technical and organisational security measures which are designed in alignment with recognised industry standards such as ISO 27001 to protect the security of any Personal Information We process.
While We observe reasonable security measures, security risks may still arise for reasons outside of Our control. Hence, these measures do not guarantee absolute protection.
We reserve the right to add, revise, amend, modify, or delete any part of this Policy (in part or in full) at Our discretion. The updated version of this Policy in force will be posted on the website from time to time. Where required under applicable law, We will obtain Your explicit consent through affirmative action before collecting or processing Your Personal Data.
In case, You have any complaints or concerns concerning the website ( www.lumaxworld.in) or Our services or if You have any questions about this Policy or related to the collection and use of information, please write Us to the grievance officer below:
Name/Designation: Mr. Rahul Choudhury - Grievance Officer
Email: communications@lumaxmail.com
Response Time: Within 7 days of receipt of grievance