Lumax

RELATIONS

Our relations support our ability to create value for our stakeholders. Engaging with people connected with us is crucial for our growth.

Every segment of our business actively interacts with stakeholders, for they directly and indirectly impact our business. We invest in understanding our stakeholders’ views and needs. We realise that the quality of these relationships determines the continued success of our business and our brand. It is what builds our reputation while creating value for our stakeholders.

Stakeholders

Needs and Expectations

The value we create for our stakeholders

Stakeholders

Needs and Expectations

Treating customers fairly
Fair terms
Transparency
Exceeding customer Expectations
Quality
Convenience of access to our products and services, increasingly through digital channels

The value we create for our stakeholders

We thrive to provide our customers with what we promise. With the help of cutting-edge manufacturing facilities, we serve our customers with zero defect products. Our established plants in the automotive belt of India, cater the needs of our customers in a timely manner. Further, with the help of our R&D centres, we manufacture and serve our customers with updated products.

Needs and Expectations

Fair remuneration and incentives
Job security
Training and development to match new business requirements
Career development opportunities

The value we create for our stakeholders

Through the service delivery to our customers, our employees create value for Lumax Auto Technologies. Various skill development workshops and trainings are organised to impart knowledge on the evolving business developments.

Needs and Expectations

Ability to deliver on
Strategy
Profitability
Balance sheet performance
Appropriate risk provisioning
Liquidity management

The value we create for our stakeholders

The financial capital provided by our equity and debt investors, together with our retained earnings, allow us to operate and grow our business. We report on our performance and progress through regular presentations and our annual report. Our announcements on website and stock exchanges keep investors updated on our performance.

Needs and Expectations

Compliance with all legal and regulatory requirements
Effective governance
Stability
Responsible taxpayer

The value we create for our stakeholders

Regulation and good governance reduce systemic risk and contribute to a sound and stable functioning of the economy. The tax we pay contributes to the country’s economic and social development. We regularly report on compliance through our legal teams for stability of our business and the effectiveness of our governance practices. We contribute to government through our tax contributions.

Needs and Expectations

Advancing lives
Community investment

The value we create for our stakeholders

Through our corporate social investment in education and sport we aim to provide the children in our communities with the opportunity to excel in both areas. Our investment in enterprise and supplier development is aimed at contributing to the sustainability of MSMEs in our communities.

Needs and Expectations

Performance of both partners in terms of our agreement
Mutual benefit and profitability

The value we create for our stakeholders

Aim is to create transparency and we try to deliver on mutually agreed expectations. We consider our partners as a part of our team and always strive to strengthen this partnership.

RELATIONS

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